Returns & Exchanges
We want you to love your loungewear; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn garments. Please ensure items remain in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your Snooze Therapy items.
Ship the Package
Drop off your parcel at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
After our warehouse team inspects the returned apparel, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing